Lets dive straight into it.
Step 1: Consultation & Creative Direction
We begin with an online meeting to discuss the project in detail — exploring your goals, ideas, and the emotional tone of the space. I’ll guide you through a brief creative process to uncover your vision, including potential themes, colours, symbols, and how these elements connect with the story behind the mural.
Once we’ve defined the creative direction, we’ll discuss the budget. I can tailor a formula specific to your project, accounting for materials, equipment hire (such as scissor lifts, lighting, or safety gear), and logistics. By the end of this session, you’ll have a clear concept direction, cost estimate, and project plan.
Step 2: Quote & DepositFollowing our meeting, you’ll receive a formal quote via email. A $1,000 deposit secures your project and covers initial design work. If, at this early stage, you decide not to proceed or feel it’s not the right fit, the deposit is
fully refundable — no questions asked.
Step 3: Artwork Concepts
I’ll create and deliver your mural concepts for review. We’ll then organise a short meeting to refine the design and ensure it aligns perfectly with your vision.
Revisions are limited to two rounds — though with experience and creative precision, concepts often hit the mark from the start.
Once approved, you’ll receive the final artwork and confirm your approval via email — then the fun begins.
Step 4: Project Schedule & Materials
You’ll receive a full project schedule outlining the start date, estimated duration, and handover timeline. At this stage, a 50% project deposit is required to cover materials, logistics, and setup. Once received, INDO prepares all equipment and materials for production.
Step 5: Mural Creation
Mural day arrives — the vision comes to life. Depending on arrangements made during planning, work can be completed during business hours, evenings, or weekends to best suit your space. Every stage is handled with professionalism, safety, and respect for the surrounding environment.
Step 6: Completion & Review
Once the mural is complete, we’ll share photos of the finished artwork and invite you for an onsite inspection. When approved and signed off, the remaining 50% balance is due within 12 hours of completion.
Step 7: Follow-UpA few months after completion, we’ll reconnect to ensure the mural remains in perfect condition and continues to meet your expectations.
Purpose Behind the Process
This process is designed not just to create murals — but to craft experiences.
Every wall transformed becomes part of a larger vision: reconnecting people to place through colour, creativity, and meaning.